FAQS
- How long does shipping take?
With ground shipping most items take 3-7 Business days from purchase date to receive unless stated otherwise in their description. International orders may take longer.
- How do I track my order?
Once your has been shipped you will be emailed your tracking information, you may track your package using USPS.COM
- Can I Return my order?
Orders can be returned within 3 Business days after package has been received.
- How do I Return or Exchange my order?
Absolutely NO REFUNDS! All items are to be sent back in its original condition with all tags attached within 3 days of receiving for exchange or store credit ONLY. Upon arrival, all items are inspected for approval or denial. Bodysuits, Swimwear, and Lingerie are FINAL SALE. Please contact support@runwayluxedoll.com to start the return or exchange process within timeframe listed.
- Returns, Exchanges, & Replacements
Please note, that the cost of shipping returns are paid for by the customer at all times
- Shipping and Delivery