DUE TO COVID-19 AS OF 3/17 THERE WILL BE NO RETURNS OR EXCHANGES UNTIL FURTHER NOTICE.

Store Policy / Return Policy

DUE TO COVID-19 ALL SALES ARE FINAL, NO RETURNS WILL BE ACCEPTED.
 If an item is sold out upon purchasing a store credit will be issued, we restock items every week. At any given time a store credit may be issued for the sold out or backordered item. Orders may be shipped separately depending on availability.

There is a NO REFUND POLICY, Returns are accepted as Store Credit only which will be in form of a GIFT CARD issued to you via Email. Due to our inventory, we don't offer even exchanges on merchandise.  

Bodysuits, and Jewelry are FINAL SALE.
We do ask that when sending back returns, items should be in tact in its original condition. Our Returns department will inspect all merchandise. 
Please Note, Original Shipping Charges are NOT REFUNDABLE.
Upon requesting for return Please email our returns team. To return merchandise please note that a Return Label from our returns department must be generated in order to send back your return. We will not accept returns at your own cost. We are not responsible for lost or stolen packages. The return address will be listed on the return label prior to printing the label. All returns are to be dropped off at your local USPS facility. 

RETURN REQUEST EMAIL
luxrbcustomercare@gmail.com
Please allow 7-10 Days from the time we receive your return for your credit to be processed.
ALL INTERNATIONAL ORDERS ARE FINAL SALE.